Creating the customer account - Revision history

Cocodude at 11:39, 9 November 2015

2015-11-09T11:39:39Z

← Older revision		Revision as of 11:39, 9 November 2015
Line 1:		Line 1:
	After payment has been taken from the customer, you should receive a ticket under the ''Provisioning'' department. This is your cue to create the customer account on the [https://dtc.cassandra.gigatux.com/dtcadmin/ DTC Control Panel].		After payment has been taken from the customer, you should receive a ticket under the ''Provisioning'' department. This is your cue to create the customer account on the [https://dtc.cassandra.gigatux.com/dtcadmin/ DTC Control Panel] and set up the service.

	# Go to the ''~~Customer Management~~'' ~~button at the top and select ''New customer'':~~		# Go to the ''Add a new user'' box on the main DTC admin page.
	~~#:[[Image:Dtc-newcustomer.PNG]]~~
	~~# Fill in as many details as you can on this page based~~ on the ~~customer's WHMCS profile and click save. You can ignore the ''Quota'' and ''Allowed data transfer'' boxes at the bottom. This is not (yet) related to the customer created above.~~
	~~# Go to the ''Users Administration'' button at the top and select ''New virtual~~ admin~~'':~~
	~~#:[[Image:Dtc-newuser~~.~~PNG]]~~
	# Add the login name using something obvious from their company name or hostname if possible. If this is not, use their firstname followed immediately by their surname unless they request a specific username. Add a digit at the end if there are any conflicts.		# Add the login name using something obvious from their company name or hostname if possible. If this is not, use their firstname followed immediately by their surname unless they request a specific username. Add a digit at the end if there are any conflicts.
	# Set a password using the password provided in their WHMCS order if possible. DTC only allows alphanumerics, so if their WHMCS password includes special characters, generate one using the cog symbol to the right of the password box and replace the password recorded in WHMCS.		# Set a password using the password provided in their WHMCS order if possible. DTC only allows alphanumerics, so if their WHMCS password includes special characters, generate one using the cog symbol to the right of the password box and replace the password recorded in WHMCS.

Astropoint at 21:33, 12 October 2015

2015-10-12T21:33:32Z

← Older revision		Revision as of 21:33, 12 October 2015
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	# Go to the ''Customer Management'' button at the top and select ''New customer'':		# Go to the ''Customer Management'' button at the top and select ''New customer'':
	#:[[Image:Dtc-newcustomer.PNG]]		#:[[Image:Dtc-newcustomer.PNG]]
	# Fill in as many details as you can on this page based on the customer's WHMCS profile and click save. You can ignore the ''Quota'' and ''Allowed data transfer'' boxes at the bottom.		# Fill in as many details as you can on this page based on the customer's WHMCS profile and click save. You can ignore the ''Quota'' and ''Allowed data transfer'' boxes at the bottom. This is not (yet) related to the customer created above.
	# Go to the ''Users Administration'' button at the top and select ''New virtual admin'':		# Go to the ''Users Administration'' button at the top and select ''New virtual admin'':
	#:[[Image:Dtc-newuser.PNG]]		#:[[Image:Dtc-newuser.PNG]]
	# Add the login name using something obvious from their company name or hostname if possible. If this is not, use their firstname followed immediately by their surname unless they request a specific username. Add a digit at the end if there are any conflicts.		# Add the login name using something obvious from their company name or hostname if possible. If this is not, use their firstname followed immediately by their surname unless they request a specific username. Add a digit at the end if there are any conflicts.
	# Set a password using the password provided in their WHMCS order if possible. DTC only allows alphanumerics, so if their WHMCS password includes special characters, generate one using the cog symbol to the right of the password box and replace the password recorded in WHMCS.		# Set a password using the password provided in their WHMCS order if possible. DTC only allows alphanumerics, so if their WHMCS password includes special characters, generate one using the cog symbol to the right of the password box and replace the password recorded in WHMCS.

Cocodude at 09:06, 22 June 2012

2012-06-22T09:06:57Z

← Older revision		Revision as of 09:06, 22 June 2012
Line 6:		Line 6:
	# Go to the ''Users Administration'' button at the top and select ''New virtual admin'':		# Go to the ''Users Administration'' button at the top and select ''New virtual admin'':
	#:[[Image:Dtc-newuser.PNG]]		#:[[Image:Dtc-newuser.PNG]]
	# Add the login name using their firstname followed immediately by their surname unless they request a specific username. Add a digit at the end if there are any conflicts.		# Add the login name using something obvious from their company name or hostname if possible. If this is not, use their firstname followed immediately by their surname unless they request a specific username. Add a digit at the end if there are any conflicts.
	# Set a password using the password provided in their WHMCS order if possible. DTC only allows alphanumerics, so if their WHMCS password includes special characters, generate one using the cog symbol to the right of the password box and replace the password recorded in WHMCS.		# Set a password using the password provided in their WHMCS order if possible. DTC only allows alphanumerics, so if their WHMCS password includes special characters, generate one using the cog symbol to the right of the password box and replace the password recorded in WHMCS.
	~~# Go back to the ''Customer Management'' window, select the customer previously created and ''Add an administrator to this customer'', selecting the username just created:~~
	~~#:[[Image:Dtc-addadministrator.PNG]]~~

Cocodude at 13:14, 27 March 2012

2012-03-27T13:14:27Z

← Older revision		Revision as of 13:14, 27 March 2012
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	After payment has been taken from the customer, it is ~~time~~ to ~~set him up~~ on the [https://dtc.cassandra.gigatux.com/dtcadmin/ DTC Control Panel].		After payment has been taken from the customer, you should receive a ticket under the ''Provisioning'' department. This is your cue to create the customer account on the [https://dtc.cassandra.gigatux.com/dtcadmin/ DTC Control Panel].

	# Go to the ''Customer Management'' button at the top and select ''New customer'':		# Go to the ''Customer Management'' button at the top and select ''New customer'':
	#:[[Image:Dtc-newcustomer.PNG]]		#:[[Image:Dtc-newcustomer.PNG]]
	# Fill in as many details as you can on this page and click save. You can ignore the ''Quota'' and ''Allowed data transfer'' boxes at the bottom.		# Fill in as many details as you can on this page based on the customer's WHMCS profile and click save. You can ignore the ''Quota'' and ''Allowed data transfer'' boxes at the bottom.
	# Go to the ''Users Administration'' button at the top and select ''New virtual admin'':		# Go to the ''Users Administration'' button at the top and select ''New virtual admin'':
	#:[[Image:Dtc-newuser.PNG]]		#:[[Image:Dtc-newuser.PNG]]
	# Add the login name using their firstname followed immediately by their surname unless they request a specific username. Add a ~~digital~~ at the end if there are any conflicts.		# Add the login name using their firstname followed immediately by their surname unless they request a specific username. Add a digit at the end if there are any conflicts.
	# Set a password using the password provided in their ~~database entry in the ''custpackage'' table using the [https://nagios~~.~~cassandra.gigatux.com/phpmyadmin phpMyAdmin console]. If they have not set a suitable~~ password ~~(e.g. blank, too simple or invalid)~~, generate one using the cog symbol to the right of the password box.		# Set a password using the password provided in their WHMCS order if possible. DTC only allows alphanumerics, so if their WHMCS password includes special characters, generate one using the cog symbol to the right of the password box and replace the password recorded in WHMCS.
	# Go back to the ''Customer Management'' window, select the customer previously created and ''Add an administrator to this customer'', selecting the username just created:		# Go back to the ''Customer Management'' window, select the customer previously created and ''Add an administrator to this customer'', selecting the username just created:
	#:[[Image:Dtc-addadministrator.PNG]]		#:[[Image:Dtc-addadministrator.PNG]]

Astropoint at 12:26, 2 April 2011

2011-04-02T12:26:19Z

← Older revision		Revision as of 12:26, 2 April 2011
Line 7:		Line 7:
	#:[[Image:Dtc-newuser.PNG]]		#:[[Image:Dtc-newuser.PNG]]
	# Add the login name using their firstname followed immediately by their surname unless they request a specific username. Add a digital at the end if there are any conflicts.		# Add the login name using their firstname followed immediately by their surname unless they request a specific username. Add a digital at the end if there are any conflicts.
	# Set a password using the password provided in their database entry in the ''custpackage'' table using the [https://nagios.~~emohawk~~.gigatux.com/phpmyadmin phpMyAdmin console]. If they have not set a suitable password (e.g. blank, too simple or invalid), generate one using the cog symbol to the right of the password box.		# Set a password using the password provided in their database entry in the ''custpackage'' table using the [https://nagios.cassandra.gigatux.com/phpmyadmin phpMyAdmin console]. If they have not set a suitable password (e.g. blank, too simple or invalid), generate one using the cog symbol to the right of the password box.
	# Go back to the ''Customer Management'' window, select the customer previously created and ''Add an administrator to this customer'', selecting the username just created:		# Go back to the ''Customer Management'' window, select the customer previously created and ''Add an administrator to this customer'', selecting the username just created:
	#:[[Image:Dtc-addadministrator.PNG]]		#:[[Image:Dtc-addadministrator.PNG]]

Cocodude at 16:58, 29 November 2010

2010-11-29T16:58:51Z

← Older revision		Revision as of 16:58, 29 November 2010
Line 1:		Line 1:
	After payment has been taken from the customer, it is time to set him up on the [https://dtc.~~emohawk~~.gigatux.com/dtcadmin/ DTC Control Panel].		After payment has been taken from the customer, it is time to set him up on the [https://dtc.cassandra.gigatux.com/dtcadmin/ DTC Control Panel].

	# Go to the ''Customer Management'' button at the top and select ''New customer'':		# Go to the ''Customer Management'' button at the top and select ''New customer'':

Cocodude at 11:43, 1 May 2009

2009-05-01T11:43:33Z

← Older revision		Revision as of 11:43, 1 May 2009
Line 1:		Line 1:
	After payment has been taken from the customer, it is time to set him up on the [https://dtc.emohawk.gigatux.com/dtcadmin/ DTC Control Panel].		After payment has been taken from the customer, it is time to set him up on the [https://dtc.emohawk.gigatux.com/dtcadmin/ DTC Control Panel].

	~~=Create the customer account=~~

	# Go to the ''Customer Management'' button at the top and select ''New customer'':		# Go to the ''Customer Management'' button at the top and select ''New customer'':

Cocodude at 11:43, 1 May 2009

2009-05-01T11:43:04Z

← Older revision		Revision as of 11:43, 1 May 2009
Line 3:		Line 3:
	=Create the customer account=		=Create the customer account=

	* Go to the ''Customer Management'' button at the top and select ''New customer'':		# Go to the ''Customer Management'' button at the top and select ''New customer'':
	*:[[Image:Dtc-newcustomer.PNG]]		#:[[Image:Dtc-newcustomer.PNG]]
	* Fill in as many details as you can on this page and click save. You can ignore the ''Quota'' and ''Allowed data transfer'' boxes at the bottom.		# Fill in as many details as you can on this page and click save. You can ignore the ''Quota'' and ''Allowed data transfer'' boxes at the bottom.
	* Go to the ''Users Administration'' button at the top and select ''New virtual admin'':		# Go to the ''Users Administration'' button at the top and select ''New virtual admin'':
	*:[[Image:Dtc-newuser.PNG]]		#:[[Image:Dtc-newuser.PNG]]
	* Add the login name using their firstname followed immediately by their surname unless they request a specific username. Add a digital at the end if there are any conflicts.		# Add the login name using their firstname followed immediately by their surname unless they request a specific username. Add a digital at the end if there are any conflicts.
	* Set a password using the password provided in their database entry in the ''custpackage'' table using the [https://nagios.emohawk.gigatux.com/phpmyadmin phpMyAdmin console]. If they have not set a suitable password (e.g. blank, too simple or invalid), generate one using the cog symbol to the right of the password box.		# Set a password using the password provided in their database entry in the ''custpackage'' table using the [https://nagios.emohawk.gigatux.com/phpmyadmin phpMyAdmin console]. If they have not set a suitable password (e.g. blank, too simple or invalid), generate one using the cog symbol to the right of the password box.
	* Go back to the ''Customer Management'' window, select the customer previously created and ''Add an administrator to this customer'', selecting the username just created:		# Go back to the ''Customer Management'' window, select the customer previously created and ''Add an administrator to this customer'', selecting the username just created:
	*:[[Image:Dtc-addadministrator.PNG]]		#:[[Image:Dtc-addadministrator.PNG]]

Cocodude at 11:42, 1 May 2009

2009-05-01T11:42:44Z

← Older revision		Revision as of 11:42, 1 May 2009
Line 3:		Line 3:
	=Create the customer account=		=Create the customer account=

	* Go to the ''Customer Management'' button at the top and select ''New ~~Customer~~'':		* Go to the ''Customer Management'' button at the top and select ''New customer'':
	*:[[Image:Dtc-newcustomer.PNG]]		*:[[Image:Dtc-newcustomer.PNG]]
	* Fill in as many details as you can on this page and click save. You can ignore the ''Quota'' and ''Allowed data transfer'' boxes at the bottom.		* Fill in as many details as you can on this page and click save. You can ignore the ''Quota'' and ''Allowed data transfer'' boxes at the bottom.
			* Go to the ''Users Administration'' button at the top and select ''New virtual admin'':
			*:[[Image:Dtc-newuser.PNG]]
			* Add the login name using their firstname followed immediately by their surname unless they request a specific username. Add a digital at the end if there are any conflicts.
			* Set a password using the password provided in their database entry in the ''custpackage'' table using the [https://nagios.emohawk.gigatux.com/phpmyadmin phpMyAdmin console]. If they have not set a suitable password (e.g. blank, too simple or invalid), generate one using the cog symbol to the right of the password box.
			* Go back to the ''Customer Management'' window, select the customer previously created and ''Add an administrator to this customer'', selecting the username just created:
			*:[[Image:Dtc-addadministrator.PNG]]

Cocodude: Created page with 'After payment has been taken from the customer, it is time to set him up on the [https://dtc.emohawk.gigatux.com/dtcadmin/ DTC Control Panel]. =Create the customer account= * G...'

2009-05-01T11:35:29Z

Created page with 'After payment has been taken from the customer, it is time to set him up on the [https://dtc.emohawk.gigatux.com/dtcadmin/ DTC Control Panel]. =Create the customer account= * G...'

New page

After payment has been taken from the customer, it is time to set him up on the [https://dtc.emohawk.gigatux.com/dtcadmin/ DTC Control Panel].

=Create the customer account=

* Go to the ''Customer Management'' button at the top and select ''New Customer'':
*:[[Image:Dtc-newcustomer.PNG]]
* Fill in as many details as you can on this page and click save. You can ignore the ''Quota'' and ''Allowed data transfer'' boxes at the bottom.