Cocodude: Created page with "If a user sees packet loss, we need to check whether it could be a data transfer spike on the physical server, or another network issue. ==Check the server== We have installed ..."

2012-10-19T12:58:43Z

Created page with "If a user sees packet loss, we need to check whether it could be a data transfer spike on the physical server, or another network issue. ==Check the server== We have installed ..."

New page

If a user sees packet loss, we need to check whether it could be a data transfer spike on the physical server, or another network issue.

==Check the server==

We have installed ntop on node00004 only at present for testing. ntop runs on port 3001, so, for example, access it at [https://node00004.gigatux.com:3001/ https://node00004.gigatux.com:3001/] for node00004.

==Contact the datacentre==

Ask the client for an mtr trace in both directions for at least 1,000 iterations, and then send this information to the datacentre.

Packet loss - Revision history

Cocodude: Created page with "If a user sees packet loss, we need to check whether it could be a data transfer spike on the physical server, or another network issue. ==Check the server== We have installed ..."