Creating the customer account: Difference between revisions

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Created page with 'After payment has been taken from the customer, it is time to set him up on the [https://dtc.emohawk.gigatux.com/dtcadmin/ DTC Control Panel]. =Create the customer account= * G...'
 
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=Create the customer account=
=Create the customer account=


* Go to the ''Customer Management'' button at the top and select ''New Customer'':
* Go to the ''Customer Management'' button at the top and select ''New customer'':
*:[[Image:Dtc-newcustomer.PNG]]
*:[[Image:Dtc-newcustomer.PNG]]
* Fill in as many details as you can on this page and click save. You can ignore the ''Quota'' and ''Allowed data transfer'' boxes at the bottom.
* Fill in as many details as you can on this page and click save. You can ignore the ''Quota'' and ''Allowed data transfer'' boxes at the bottom.
* Go to the ''Users Administration'' button at the top and select ''New virtual admin'':
*:[[Image:Dtc-newuser.PNG]]
* Add the login name using their firstname followed immediately by their surname unless they request a specific username. Add a digital at the end if there are any conflicts.
* Set a password using the password provided in their database entry in the ''custpackage'' table using the [https://nagios.emohawk.gigatux.com/phpmyadmin phpMyAdmin console]. If they have not set a suitable password (e.g. blank, too simple or invalid), generate one using the cog symbol to the right of the password box.
* Go back to the ''Customer Management'' window, select the customer previously created and ''Add an administrator to this customer'', selecting the username just created:
*:[[Image:Dtc-addadministrator.PNG]]

Revision as of 11:42, 1 May 2009

After payment has been taken from the customer, it is time to set him up on the DTC Control Panel.

Create the customer account

  • Go to the Customer Management button at the top and select New customer:
  • Fill in as many details as you can on this page and click save. You can ignore the Quota and Allowed data transfer boxes at the bottom.
  • Go to the Users Administration button at the top and select New virtual admin:
  • Add the login name using their firstname followed immediately by their surname unless they request a specific username. Add a digital at the end if there are any conflicts.
  • Set a password using the password provided in their database entry in the custpackage table using the phpMyAdmin console. If they have not set a suitable password (e.g. blank, too simple or invalid), generate one using the cog symbol to the right of the password box.
  • Go back to the Customer Management window, select the customer previously created and Add an administrator to this customer, selecting the username just created: