GigaTux Wiki gigatuxmain_wiki https://gigatux.com/wiki/index.php?title=Main_Page MediaWiki 1.46.2 first-letter Media Special Talk User User talk GigaTux Wiki GigaTux Wiki talk File File talk MediaWiki MediaWiki talk Template Template talk Help Help talk Category Category talk 0 1 1101 1096 2025-01-31T17:28:58Z Cocodude 1 /* VPS */ 1101 wikitext text/x-wiki == About GigaTux == * [[Companies]] * [[Service Overview]] * [[Servers]] and [[Outstanding tasks to do on reboot]] * [[IP Ranges]] * [[People]] * Rack and network setup in [[Coventry]] == New customers == * [[Sale without payment]] * [[Verifying and charging payment]] * [[Creating the customer account]] * [[Creating the VPS]] - N.B. Do this after creating the customer account * [[Testing and Confirming the VPS]] * [[Windows VPS]] == Common problems == * [[Generic How To Handle Issues Page]] ===Administration=== * [[Abuse Reports]] and Policies * [[Predefined Replies]] - Preset email replies to common issues ===Physical Servers=== * [[RAID Fail Events]] * [[ATA Errors]] ===VPS=== * [[Users cannot start/stop a VPS]] - (inc. SSL/Curl errors in DTC) * [[OS images become unavailable]] * [[Physical console]] * [[Packet loss]] * [[High disk load]] * [[User cannot connect to VNC]] * [[Resetting WHM Root Password]] * [[IP address is not routed correctly]] * [[Reset Windows password]] * [[Common distribution networking setup]] * [[IPv6 configuration]] * [[IPv6 ranges in use]] * [[Additional IP addresses]] on OpenNebula ===cPanel=== * [[cPanel backups]] * [[Webhosting page flushing does not work]] * [[High MySQL load]] * [[PHP 5.3 is required]] * [[User attacking sites outbound]] * [[Mail being held]] * [[Master Reseller settings]] * [[HANG notifications]] * [[503 errors]] ===Miscellaneous=== * [[High Load on Cassandra]] * [[Lost TTY on long running process]] * [[Mail blacklists]] == Major issues == * [[Server is not responding]] - a general guide for how to handle this * [[Cassandra (domU) is not responding as expected]] * [[Non-IPMI nodes are not responding as expected]] * [[IPMI commands]] * [[Bandwidth Spikes]] == Free custom configuration for customers == * [[Installation of a VNC server]] * [[Change of domU kernel]] * [[Install of 32-bit CentOS]] * [[Installation of cPanel]] * [[Reverse DNS]] * [[Backups]] * [[Custom Partitioning]] * [[Multiple Subnets]] * [[Adding, removing or changing IP addresses]] * [[Arch Linux network configuration]] * [[KBX & Asterix]] == Common questions customers have == * [[yum attempts to install 64-bit software in a 32-bit userspace]] * [[cPanel SSH access]] == Miscellaneous == * [[Backfw]] * [[Blocking SMTP connections]] * [[DNS servers]] * [[Configuring a new NFS server]] * [[GigaTux Debian repository]] * [[Home network]] * [[IPMI commands]] * [[IPv6 Settings]] * [[Known IP blacklistings]] * [[Live help system]] * [[Policy on Illegal Content]] * [[Resetting a non-IPMI physical server]] * [[Suspending a VPS]] * [[SSD caching]] * [[SSL certificate expiries]] == New server setup == * [[Shared storage]] * [[OpenNebula]] * [[Virtual media via IPMI]] * [[Wiping a terminated server]] == Marc's to do list == * [[node00004 to do]] == Useful links == * [https://www.gigatux.com/admin/list_vps_emails.php List of customers for each DTC node] Username: '''gigatux''', Password: '''o7jJtiRQ''' == Twofo == * [[Updating twofo b2evolution]] * [[Restoring the theme after a b2evolution update]] 55agy9ip9r9sv2yhz8gvq02ujhzntxw