Main Page

About GigaTux

• Companies
• Service Overview
• Servers
• People

New customers

• Sale without payment
• Verifying and charging payment
• Creating the customer account
• Creating the VPS
• Testing and Confirming the VPS

Common problems

• Abuse Reports
• RAID Fail Events
• High Load on Cassandra

Major issues

• Server is not responding - a general guide for how to handle this
• Cassandra (domU) is not responding as expected
• Non-IPMI (node00001, node00002, node00004) nodes are not responding as expected
• IPMI commands

Free custom configuration for customers

• Installation of a VNC server
• Change of domU kernel
• Install of 32-bit CentOS
• PositiveVPS client move to quicker hard disk
• Installation of cPanel
• Reverse DNS

Common questions customers have

• yum attempts to install 64-bit software in a 32-bit userspace

Miscellaneous

• IPMI commands
• Resetting a non-IPMI physical server
• Payment URL
• Live help system

Useful links

• List of customers for each DTC node Username: gigatux, Password: o7jJtiRQ