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New customers

• Sale without payment
• Verifying and charging payment
• Creating the customer account
• Creating the VPS
• Testing and Confirming the VPS

Common problems

• Abuse Reports
• RAID Fail Events
• High Load on Emohawk

Major issues

• Emohawk (domU) is not responding as expected
• Non-IPMI (node00001, node00002, node00004) nodes are not responding as expected

Free custom configuration for customers

• Installation of a VNC server
• Change of domU kernel
• Install of 32-bit CentOS

Miscellaneous

• Resetting a physical server
• Customers
• Payment URL